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technology, artificial intelligence, brain

Artificial Intelligence (AI) leaving you behind?

Artificial Intelligence (AI) leaving you behind? Use it to drive your web sales today! DeepMind plays Go Google DeepMind is already brilliant technology. It is mind-bendingly clever, but there is a huge gap between current capability and potential. This creates the impression it is ‘not ready’. It will undoubtedly be developed with unrivalled resources, and …

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Why self-service is bad for your business and what to do about it.

Why self-service is bad for your business and what to do about it. First up, it doesn’t matter what your preference is, business is moving online. Over half of first contact between customer and supplier now takes place on a website.  That’s right – direct website contacts outnumber email, phone and everything else put together. …

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